01 / THE PHILOSOPHYOur Philosophy
A different relationship with the mountains, shaped by attention, shared experience and the skills and judgement we pass on.
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ALPINE VERTIGO · LEGAL INFORMATION
What we collect, why we need it and how to exercise your rights.
Updated 11 September 2026
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Guillaume Lucazeau, trading as Alpine Vertigo, is responsible for the personal data processed for this website and for services booked with Alpine Vertigo. Address: 771 route des Perchets, 74120 Megève, France. SIRET: 420 936 866 00086.
For privacy questions and rights requests: contact@alpinevertigo.com. You may also write to the postal address above or call +33 6 32 75 42 68.
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Fields marked as required are needed to process the relevant request. Without essential booking or safety information, we may be unable to confirm a suitable service.
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Only disclose health information that is necessary to assess or organise safe participation, directly to the professional. If such information needs to be recorded, a specific explicit consent is sought unless another legal exception applies, such as protecting vital interests in an emergency. Ordinary booking consent alone is not consent to process health data.
Information about minors is provided through their parent or legal representative for the organisation and safety of the activity. Do not send medical records, identity documents or payment details through EKo.
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EKo is an automated assistant powered by AI Engine and OpenAI. When you send a message, the message and the conversation context needed to respond are processed through the website and the AI provider. Use is optional; you can contact Alpine Vertigo directly instead.
The browser may retain the conversation locally to maintain continuity. You can clear the conversation using the assistant’s controls where available or delete this site’s browser storage. This does not necessarily erase a server-side record: contact us for an erasure request.
The assistant provides general information. It does not make binding booking, medical or mountain safety decisions. A professional confirms the arrangements personally. Processing is based on the legitimate interest in answering your enquiry, or precontractual steps when your request concerns a booking.
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Access is limited to the people and providers who need the information for their role: Alpine Vertigo, the professionals involved in your programme, booking and payment providers, technical providers, and legal or accounting advisers where necessary. Information may be supplied to rescue services or competent authorities when the circumstances or law require it. We do not sell your personal data.
External booking, payment and linked websites provide their own privacy notices for processing under their responsibility. Only the information needed for the particular service should be provided.
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Some providers operate internationally, including in the United States. A European service endpoint does not by itself mean that every processing operation remains in Europe.
Where data is transferred outside the European Economic Area, the applicable safeguards must cover that transfer: an adequacy decision where applicable, or the European Commission’s standard contractual clauses and any necessary supplementary measures. You can ask us which safeguard applies to a provider and how to obtain a copy.
Provider information: Automattic, HubSpot, OpenAI, Stripe and PayPal.
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Retention depends on the purpose and the obligations attached to the document, rather than a single period for every record.
Where a dispute, legal obligation or authority request requires preservation, the relevant information may be retained for that purpose with access limited accordingly. Erasure requests are assessed against these obligations.
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You may request access, correction, erasure or restriction of your data, and portability where applicable. You may object to processing based on legitimate interest and to direct marketing at any time. Where processing relies on consent, you may withdraw it without affecting the lawfulness of earlier processing.
Write to contact@alpinevertigo.com and describe your request. If there is a reasonable doubt about your identity, proportionate verification may be requested. A response is normally provided within one month; a permitted extension of up to two further months is explained within the first month.
You may complain to the CNIL, the French data protection authority, or another competent supervisory authority. Refusing optional cookies does not prevent you from making an enquiry. You can change browser tracking choices at any time through Consentement.
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Our Cookie Policy explains the services used, the categories requiring consent and the controls available. This notice is updated when our practices change. The date at the top identifies the current version; material new uses requiring consent are not authorised merely by publishing an updated notice.
01 / THE PHILOSOPHYA different relationship with the mountains, shaped by attention, shared experience and the skills and judgement we pass on.
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02 / THE PEOPLEFrom Guillaume Lucazeau’s personal path to a shared approach to guiding: technical attention, calm judgement and a genuine care for people.
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03 / THE ROOTSRooted in the Mont Blanc region, open to the world. A territory known through daily life, changing seasons and time in the mountains.
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04 / YOUR JOURNEYA conversation becomes a journey. Your wishes, experience and rhythm meet the realities of the terrain, with room to adapt.
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05 / THE JUDGEMENTPrepare clearly. Keep observing. Know when to change the plan. Good judgement belongs to every stage of the experience.
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06 / THE RESPECTRespect for living landscapes, individual limits and local ways of life. A thoughtful experience considers the people and places around it.
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